TT Sports and Prestige are joint Controller’s of your data alongside GForces Web Management Limited. We take the security of your data very seriously and strictly adhere to the United Kingdom Data Protection Act 1998 and the General Data Protection Regulation 2016/679 which is applicable from 25th May 2018.
We are committed to protecting and respecting any personal information you share with us and this notice aims to provide you information about:The types of information we collect from youHow it is used by usHow we share it with othersYour legal rights to manage the data we hold
.Personal data we collect
We will only process the information for the purpose it has been collected
We will keep your data for as long as is necessaryOnline Vehicle Enquiries
When you enquire about one of our vehicles, we will require your email,name, address and contact telephone number so that we can respond to your enquiry. We will keep this information for 12 months after your initial enquiry.Showroom Vehicle Enquiries
If you take one of our vehicles on a test drive then we will require a copy of your driving licence which we will keep for 12 months in case of speeding,parking or any other motoring offence.Vehicle Purchase
If you decide to purchase a vehicle from us, at the point of sale under a Contractual Obligation we will obtain your full name, address, contact number,details of the vehicle you are buying and, if applicable, details of the vehicle you will be using as a part exchange. Your details will not be used for marketing purposes unless you provide consent for us to do so.
If you require finance to purchase your vehicle we will require further information to pass to our Finance Partners, including marital Date of Birth, housing status, home and work telephone contact number, address history, employment history
number of dependents,
and any other relevant information to process your request.
Your personal data will be stored for 7 years.When you sell your car to us
If we purchase a car from you we will need proof of ownership i.e photo driving licence,name,address and contact telephone number, proof that sellers bank details match ownership of vehicle details. Finance settlement details if required.
When visiting our garage we operate CCTV, therefore your image may be captured and stored for 12 months.
If you call TT Sports and Prestige your call may be recorded and retained for 12 months. The recording will be used for quality, training and to provide accuracy of a business transaction.How we collect your dataConsent
If you have given us consent to contact you, you can choose your marketing preferences, we use:-
You have the right to opt out of receiving marketing information at any time by:
- Changing your marketing preference on GForces Marketing Preferences Centre.
We may use and process your personal information for the following reasons where we have a legitimate interest:
1. When visiting our website, we may collect data directly from you as set out in this notice, as well as analysing your browsing and purchasing activity, both online and in our showroom, along with your previous response to marketing communications. The results of this data (collected by Cookies) allow us to ensure that we contact you with information on products and offers that are relevant to you. To do so, we use automated profiling software.
TT Sports and Prestige recommend that you accept cookies for the following reasons;
- They enable us to customise elements of our websites for you to provide you with relevant content and offers based on your previous browsing history.
- We are able to recognise how many users are accessing our website so that we can ensure we have enough capacity and that our pages load within an acceptable time for visitors.
- It helps us to identify errors with the website and resolve them effectively.
- They allow us to collect statistical, anonymous information about how our visitors browse our site so that we can improve customer experience.
- It informs us which sections of our site are the most popular and how we can improve those that do not perform well.
2.Website Banner Marketing
Whilst visiting our website, you may receive personalised advertisements when looking at other websites including search engines and social networking. Any banner advertisement will directly relate to products you have previously viewed whilst browsing our website on your computer or other devices.
3. Social Media -
You may receive advertising based on information about you that we have provided to the social media platforms or because at our request, the platform has identified you as having similar attributes to the individuals whose details it received from us.
4.For the prevention of fraud and any other criminal activities
5.To correspond and communicate with you.
5. To action a request from you to exercise your rights.Contract
We may process your personal data by way of a Contract for purchase or sale of a vehicle.Vital Interest
If there are urgent safety or product recall notices to communicate to you, where we believe the processing of your data will reduce any potential harm to you.Legal Obligation
We will use your data to comply with our legal obligation with the following:
Cookies Policy For TT Sports and Prestige Limited
Please click on the link to view our policy https://www.ttsportsandprestige.co.uk/site/nd-cookies-policy/
When you provide us with your personal data we may ask you to set your marketing preferences with us so that you can choose (if any) and the type of information you will receive from us .This may be done by;
- Completing our “Contact us form” via our website; or
- Visiting our showroom/ contacting us via telephone
From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. Data Sharing with Third Parties
We may disclose your personal information to third parties. We have data sharing agreements in place with each of our third-party suppliers and have completed the necessary security checks to ensure that your data is kept safe once it is passed to them. Our third-party suppliers only have the rights to use your data for the purpose of the enquiry, they do not have marketing rights over your data. Your data will be shared with third parties under the following circumstances;
- If you purchase a Warranty we will disclose your information to our Warranty partners. If you decide to purchase a Warranty with them they will act as a Data Processor on our behalf.
The General Data Protection Act offers extended rights to managing your personal dataAccess to your Information – (Subject Access Requests
You have the right to ask for a copy of the information we hold about you (this is called a Subject Access Report) by emailing or writing to us, or by visiting our Marketing Preference Centre on our website. This will be provided in a readable format (CSV) free of charge. We may not provide you with a copy of your information if this includes other individuals or we have another lawful reason to withhold that information. Correcting and updating your Personal Information
The accuracy of your information is important to us and we are working on ways to make it easier for you to review and correct the information we hold about you. In the meantime, if you change your name or address/email address, or you discover that any of the other information we hold about you is inaccurate or out of date, please let us know by contacting us via Marketing Preferences Centre on our website, or my emailing or writing to us.Withdrawing your Consent
Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us either using our Marketing Preferences Centre on our website, or by email or in writing. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do this by updating your details on our Marketing Preferences Centre on our website, or by
email or in writing. If you withdraw your consent, our use of your personal information before you
withdraw is still lawful.Objecting to automated processing
You may contest to a decision made about you based on automated processing by contacting us.Erasing personal information or restricting how it is processed.
In certain circumstances, you may ask for your personal data to be removed from our systems by emailing or writing to us. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
You may also ask us to restrict processing your personal data in the following situations;
- Where you believe it is unlawful for us to do so,
- You have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company in connection with legal proceedings.Transferring your personal information (Data Portability)
You can request that we provide you with a copy of that information in a structured data file. We will provide this to you electronically in a CSV file.
We may not provide you or transfer you a copy of your data if this concerns other individuals or we have another lawful reason to withhold that information.Right to Complain
You have the right to complain to the Information Commissioners Officer (ICO) if you are concerned about the way we have processed your personal information.
Information Commissioners Office
Telephone 0303 123 1113